SCOPE / Quote

Deliverable Map

List exactly what the client receives and in what format.

Original diagram for Deliverable Map

What it does

  • A deliverable is a file, a format and an owner, not a description.
  • The map pairs each deliverable with its acceptance rule.
  • Anything not on the map is a change order by definition.

How to use it

  1. Write the format, including the source file question, before quoting.
  2. Name who approves; a committee is not an owner.
  3. The acceptance rule should be checkable in one minute.
  4. Keep the map on one page; a second page will not be read.

Safety notes

  • A deliverable without an owner will be disputed at handover.
  • Never include source files by default; price them if they are wanted.