RECORD / Close
Handover Pack
Close a project with a pack that ends the questions.
What it does
- A handover pack is the difference between closing and drifting.
- The page lists files, access, decisions and the support boundary.
- The support boundary is the part clients always test.
How to use it
- Transfer access on the day of handover, not before final payment.
- List the decisions that shaped the result so they are not relitigated.
- State the support boundary in days and in scope.
- A signed acceptance line ends the project; a thank-you email does not.
Safety notes
- Handing over credentials before payment transfers your leverage.
- Open-ended support is a retainer that was never priced.