RECORD / Close

Handover Pack

Close a project with a pack that ends the questions.

Original diagram for Handover Pack

What it does

  • A handover pack is the difference between closing and drifting.
  • The page lists files, access, decisions and the support boundary.
  • The support boundary is the part clients always test.

How to use it

  1. Transfer access on the day of handover, not before final payment.
  2. List the decisions that shaped the result so they are not relitigated.
  3. State the support boundary in days and in scope.
  4. A signed acceptance line ends the project; a thank-you email does not.

Safety notes

  • Handing over credentials before payment transfers your leverage.
  • Open-ended support is a retainer that was never priced.